Satisfaction Guaranteed

We Guarantee Customer Satisfaction

We guarantee customer satisfaction. If you are not entirely satisfied with our products or service, we will strive to turn the undesired experience into a positive outcome. So that we can best resolve any dissatisfaction promptly, please contact us at your earlier convenience or within 7 days of delivery. We welcome all feedback as this helps us constantly improve our service to you.

In the event of a product issue, a picture says a thousand words so an image of the product sent to us would be really helpful and appreciated. Each instance is assessed on its individual circumstances and a credit or refund may be requested.

Our Whole Team is Passionate About BabyBuds

To the receiver of the product, we understand that the event is an emotional one which should invoke smiles, warmth, love and support. At BabyBuds™, our entire team of customer service centre staff and managers are passionate about gorgeous quality baby products.

Your Feedback is Welcome

In the event you wish to offer any feedback or would like us to address a product or service issue, we encourage an email be sent to customerservice@babybuds.com.au, or call BabyBuds™ (1300 222 928). We review all feedback with the objective of improving our service to you. As we have always said, we are happy when our customers are happy!